• Do you sell products containing Gelatin?

    In some of our products, gelatin acts as the capsule shell.  It is produced from a sustainable source of animal-based collagen.  If you are vegetarian or cannot consume gelatin for some other reason, please check the label to ensure that the product does not contain gelatin. We have a wide range of gelatin-free alternatives that may be suitable for you.

  • What does 360 PURE mean?

    ‘360 Pure’ — Is Jamieson’s commitment to ensuring product quality, safety and purity whereby each Jamieson product undergoes a minimum of 360 individual quality-control steps that begin with raw materials.  This protocol is the most comprehensive quality-assurance program in Canada’s nutritional-supplements industry and reinforces Jamieson’s 85-year leadership as Canada’s number-one vitamin company.

  • Your Glucosamine, Chondroitin, MSM products lists sulphate as an ingredient. If I am allergic to sulphur is it safe to take something with sulphate?

    Sulphur is an essential element of the earth and is the eighth most prevalent element in the human body. No one is allergic to sulphur itself. One of the more common drug allergies is that to sulpha drugs or sulphonamides, which are contained in some antibiotic and other drugs.  A rarer allergy might occur to sulphites, which is sometimes used as an approved preservatives that are added to food and pharmaceuticals.  It is important to for you to know which one or both of these, you are allergic.  The Glucosamine sulphate in our product is not known to cause allergic reactions. Glucosamine sulphate is an existing component in the human body, mainly in the connective tissues.  There is no evidence or reason to believe that those who are sensitive to sulphites and/ or sulpha drugs are at any elevated risk of sensitivity to glucosamine sulphate, so this commonly used supplement can be enjoyed without worry.

  • I find that Omega 3-6-9 is much too big to swallow comfortably. Is it safe to cut it open and swallow the liquid or put the liquid in a glass of fruit juice or water and then drink?

    If you have difficulty swallowing the capsules, they can be safely cut open in order for you to consume the oil and discard the shell. You may mix the contents with yogurt or a cold drink and still enjoy all the benefits of the formula. Another option would be to use Jamieson’s Krill Oil which is an easy to swollow soft-gel and is sourced from pure Antarctic krill which maximises the absorption of valuable Omega 3 fatty acids in the body.

  • I read that Omega-3 fish oil may have marine contaminants, is this true?

    Jamieson monitors for potential contaminants associated with marine-sourced raw materials and conforms to Health Canada, FDA and WHO regulations concerning contaminants like PCBs, heavy metals, pesticides and dioxins.

  • Where do your ingredients come from?

    The Company is called Jamieson Natural Sources for good reason as we believe in only sourcing ingredients from clean and sustainable areas around the world for all our vitamins and supplements.

  • I watched a documentary that showed where companies exploit the natural environment to source ingredients for their products. Is this true about your company?

    ‘Jamieson. Good for you. Good for the planet.’ – Is our commitment to care for people, for the animals and also for the planet.  It is our passion for improving human wellness which we believe naturally extends to the environment.  Therefore we manufacture our products with only the finest ingredients but they are from sustainable natural sources.

  • Is CoQ10 a vitamin?

    Coenzyme Q10 (CoQ10) is an antioxidant, which is sometimes called a special group of vitamins and minerals, that strengthen your body’s natural defenses against cell damage.  While cells in the body generate large amounts of energy to function and survive, they also produce harmful by-products called free radicals. The body’s natural defense system against these by-products relies on the use of antioxidants to help neutralize and remove the harmful by-products that can cause cell damage.

  • Can a regular person who is not on a statin drug take CoQ10?

    Yes! CoQ10 naturally depletes as you age. Therefore, it is advisable that all persons over age 50 should take CoQ10 to replenish these levels.

  • I started taking a multivitamin and became alarm when I notice the bright yellow colour of my urine. Is this a side effect of the vitamin and should I stop using it?

    Certain vitamins such as vitamin C or vitamin B2 (riboflavin) may cause a change in the color of urine and it is not the result of any damage to the body or detrimental effect.  The excess of these water soluble vitamins are flushed from your body on a daily basis and are not stored.  There is no need for concern or reason to stop using the vitamin if the colour change is due to the vitamin alone.  If you suspect there may be any additional reason you should consult your doctor.

  • Can I take too much of a vitamin? I heard that excess of vitamins just pass out of your system so there is no problem, is this true?

    Getting too much of any nutrient can be dangerous.  Taking more than you need of any vitamin or mineral may be bad for your health and can even be toxic.  It is best to follow the directions stated on the product and do to exceed the recommended dose unless advised to do so by a physician for a particular reason.

  • Does Jamieson have a pure vegetarian vitamin?

    Yes! Jamieson has pure vegetarian vitamins. All the vitamins listed below are vegetarian: 

    All Probiotics All Vitamin C’s (except Vitamin C Chewable -Grape) B Complex 50mg
    B Complex TR Calcium Magnesium Calcium Magnesium + Zinc
    Cranberry Digestive Care Folic Acid
    Ginkgo Biloba Hair, Skin and Nails Kelp
    Lycopene Milk Thistle Niacin with Inositol
    Selenium Vitamin B1 Vitamin B12
    Vitamin B6 Zinc
  • Should a healthy person really take the 3 Capsules daily in Omega 369?

    A healthy person does not have to take 3 capsules of Omega 369 daily, they can take 1-2 tablets to help maintain a healthy heart and brain function. Only Persons who have high cholesterol and/or high blood pressure are advised to take 3 capsules daily.

  • Can a pure vegetarian take the Glucosamine with MSM?

    No! The Chondroitin in Jamieson Glucosamine Chondroitin with MSM is formed of bovine cartilage.

  • Do you sell to Consumers directly?

    Yes, we do, consumers can visit our office, which is located at 2&3 Road Reserve Business Park, Orange Grove, Tacarigua on Monday through Friday from 8 am to 4:30 pm, to make purchases. All antibiotic or controlled purchases must be supported by a Doctor’s order and not a prescription.

  • Do you sponsor events or promotions?

    Yes, we often partner with Re-sellers, NGOs and other Corporate Enterprises to sponsor events or promotions geared at improving the lives of our valued consumers. If you would like us to consider working with you, please feel free to contact our Marketing Department via email (care@ultra-pharm.com) or telephone (868) 235-5UPM EXT 2400 for more information.

  • Do you provide any branding using signs, window clings or other marketing collateral?

    Yes, we provide a range of marketing material to our valued business partners. Please feel free to contact our Marketing Department via email (care@ultra-pharm.com) or telephone (868) 235-5UPM EXT 2400 for more information.